[Cagdu] City Cab

[Michael Hingson]

This is great Robert.  Thanks. 


Best,


Michael Hingson

-----Original Message-----
From: cagdu-bounces at nfbcal.org [mailto:cagdu-bounces at nfbcal.org] On Behalf
Of Robert Stigile
Sent: Wednesday, January 23, 2013 04:16 PM
To: cagdu at nfbcal.org
Subject: [Cagdu] City Cab

Hello Everyone,
City Cab has responded to our Taxi Resolution, which was passed at the 2012
NFBC State Convention.
Nyree, who is in charge, spoke with me today, and has sent me the rule by
which her drivers must follow and sign before they can be a driver.
This is a rule that the Los Angeles Department of Transportation has set
forth, and is rule 736b.
I have written back to Nyree, to thank her for her quick response.
Best,


Robert Stigile
phone: 818-381-9568
e-mail: rstigile at gmail.com
Skype: robertstigile1
Twitter: rstigile

 ---- Original Message ------
From: Nyree Kolanjian <nyree.k at sgtransit.com
Subject: City Cab
Date sent: Wed, 23 Jan 2013 15:47:30 -0800

Hi Robert,



It was a pleasure speaking with you earlier today.



As we discussed, City Cab has a firm policy that all drivers must accept
passengers with service animals, without exception.  This is also in
accordance with the LADOT’s taxicab rules.



Per your request, attached is a copy of the LADOT rule regarding servicing
passengers with service animals, as well as a copy of the notice provided
to drivers.  Please also note that all City Cab drivers are required to
take and pass an exam with the DOT, indicating that they know the rules of
the DOT and will abide by them.



As discussed, in the future, please obtain the name of the call taker
whenever you call to schedule a pick up, and please obtain the name of the
driver who arrives to pick you up.  The more information we have, the
better equipped we will be to take the necessary steps to address the
matter and to ensure that similar situations do not occur in the future.



Again, I apologize on behalf of City Cab for your negative experience.
Please feel free to contact me should anything similar occur in the future.



Thank you, and I hope you recover from your cold soon.





Best,



*Nyree Kolanjian*

T: (626) 258-1312

F: (626) 258-1329

E: *nyree.k at sgtransit.com*