[Cagdu] twice shafted

robert stigile rstigile at sbcglobal.net
Sun Aug 26 18:47:43 PDT 2007


Hello Ken and All,
I agree with you Ken.
It is not their business to know that you are coming with a guide 
dog in advance.
The only time I feel it is necessary to tell someone in advance 
is when you are going on a cruise and they need to know so they 
can provide adequate accomadations on the ship for the dog.
A concert hall, a sporting arena or airlines do not need to know 
for they do not need to provide any additional accomadations 
other then what they provide for any paying customer.
I hope this helps anyone who might be wondering.
Take care and good luck tomorrow Ken.
Regards,

Robert Stigile


> ----- Original Message -----
>From: "Ken Volonte" <kenvolonte at comcast.net
>To: <cagdu at nfbcal.org
>Date sent: Sun, 26 Aug 2007 17:19:58 -0700
>Subject: Re: [Cagdu] twice shafted

>Hi gang.  I'd like to respond to one suggestion that it really 
helps to let
>people know ahead of time that you have a guide dog.  Why is it 
any of their
>business?  Either guide dogs are accepted or they are not.  I've 
said this
>before; and I will not sit idly by while Cagdu takes the same 
tack as the
>guide dog schools.  They're wrong too.  Things are getting worse 
for us and
>for our dogs.  It's a reversal on that car commercial.  
Perception is reality.
>I gotta go.
>----- Original Message -----
>From: <ecwogan at aol.com
>To: <cagdu at nfbcal.org
>Sent: Sunday, August 26, 2007 8:52 AM
>Subject: Re: [Cagdu] twice shafted


>> Ken and Family,
>> I don't have a guide dog .  It's  not necessary for the venue to 
treat
>> you that way at all.  In my opinion they treated you like a 
second class
>> citizen.  I totally agree with everybody on this.  I think we 
should
>> educate the public on this if possible so it doesn't happen any 
more.  I
>> keep thinking about the golden rule.I don't blame you for 
getting upset
>> at all.  Issues like these are really upsetting to everybody .  
There
>> have many times I have been when people have relocated me  from 
one
>> place to another due to different reasons.  Well good luck in 
getting it
>> resolved.  We are behind you a 100% in this.  Our support is 
allso with
>> you and your family.  Have a great week.
>> Leaner and Family


>> -----Original Message-----
>> From: Juliet Cody <julietcody at cox.net
>> To: kmathe at tamu.edu; cagdu at nfbcal.org
>> Sent: Sat, 25 Aug 2007 6:36 PM
>> Subject: Re: [Cagdu] twice shafted






>> Good point Kristin,

>> Did you say safety????
>> , We must not forget I ( apology if misspelled) she was a hero 
during
>> the 9
>> 11 tragedy.  We really need to defend our position and insist on 
our
>> assigned
>> seats.  One thing to remember that has helped me, is to let them 
know
>> that
>> you have a guide dog before  hand.

>> JC and M
>> ----- Original Message -----
>> From: "Kristin Mathe" <mathekristin at hotmail.com
>> To: <cagdu at nfbcal.org
>> Sent: Saturday, August 25, 2007 4:14 PM
>> Subject: Re: [Cagdu] twice shafted


>>> Hi Ken and community,

>>> Beatrice and I are in Texas, but this topic speaks to me.  I 
have been
>>> relocated for at best questionable reasons in event venues as 
well.
>>> Sometimes the excuse has been: "She'll be blocking access to the
>> isle" as
>>> if
>>> everyone's knees aren't.  Other times the staff seem concerned 
that
>> Beatrice
>>> would just be better off somewhere else, or it would be easier 
to get
>> to
>>> some sets off in a corner.  It's reached the point that I've 
politely
>>> thanked the staff and proceeded to my seat that was originally
>> assigned
>>> when
>>> their concern is a matter of convenience.  It's harder with the 
safety
>>> claims, which quite frankly I think are contrived because the 
dog
>> wants to
>>> evacuate a burning building just as much as the other theater 
goers.
>> We
>>> still have a ways to go in changing the custodial mindset of 
many
>> people.
>>> So, while I don't have any sage advice, Ken is not alone in this
>>> frustration.

>>> KM


>>>>From: "Juliett Cody" <julietcody at cox.net
>>>>Reply-To: cagdu at nfbcal.org
>>>>To: <cagdu at nfbcal.org
>>>>Subject: Re: [Cagdu] twice shafted
>>>>Date: Sat, 25 Aug 2007 16:06:59 -0700

>>>>Hello Ken and family,
>>>>Wow, I am very sorry the three of you had a bad experience.  
Loosing
>> it was
>>>>wrong, but I understand.  There are times that it happens.  
Please let
>> us
>>>>know what happens and if anyone knows anything that can vbe  of 
some
>> help
>>>>to Ken and Velvet an Gulliver, please post it.

>>>>JC and M
>>>>   ----- Original Message -----
>>>>   From: Ken Volonte
>>>>   To: Cagdu
>>>>   Sent: Saturday, August 25, 2007 3:43 PM
>>>>   Subject: [Cagdu] twice shafted


>>>>   Hi all.  Last night, Velvet and I went to a Josh Groban 
concert at
>> the
>>>>Stockton Arena.  We had bought tickets well in advance because 
Velvet
>>>>can't
>>>>climb steps.  We had seats at floor level 1 section 9.

>>>>       When we showed our tickets to the arena staff, we were
>> repeatedly
>>>>told, "You're up front on the floor".  We walked through 
accompanied
>> by an
>>>>usher, but when he realized who we were: a blind man with a guide 
dog
>> and
>>>>a
>>>>lady with a cane, our section magically didn't exist any more.  
"I
>> can't
>>>>tell if that's...  see how this here is underlined...  Kathie 
will take
>> care
>>>>of you.  She's a supervisor", and off he went into the crowd.

>>>>       Kathie instructed us to follow her back the way we'd just
>> come.
>>>> She
>>>>just left us standing and took off with our tickets.

>>>>       Finally, Velvet couldn't stand any more and I was getting 
more
>>>>irritated by the minute.  There were six chairs near to where we
>> were, and
>>>>we sat down.  After maybe fifteen minutes, six women approached 
us and
>>>>demanded that we move.  Kathie was with them, and she insisted 
that we
>>>>again follow her.  We were seated on the far right of the arena
>> sitting
>>>>sideways to the stage.  Velvet kept insisting that this wasn't 
right,
>> that
>>>>we had paid for floor tickets and that they had been taken from 
us.

>>>>       Finally, Josh Groban's security man came up to us and 
demanded
>> to
>>>>see our tickets.  "This is where you're supposed to be.  What's 
the
>>>>problem"?

>>>>       Velvet explained that these were not our assigned seats, 
that
>> our
>>>>tickets had been traded out for these seats.  The security man 
then
>>>>questioned me.  "You bought two seats?  With the dog you didn't 
buy
>>>>three?"

>>>>       A reasonable man would have just pulled out his law card, 
but
>> to my
>>>>shame, I lost it.  I really lost it.  His question cast me right 
back
>> to
>>>>the 70s.  I think that the reason it had such an effect on me was
>> that all
>>>>control and hope for what should have been an orderly entrance 
and
>>>>enjoyable evening were dashed.  "If you want to enjoy the rest of 
the
>>>>show", Mr.  Security went on, "then you're going to have to speak 
to
>> me
>>>>with
>>>>the respect I've shown you".

>>>>       "I'm sorry", I said.

>>>>       "What was that, I didn't hear you."

>>>>       "I will enjoy the show", but the experience was just 
wrong.

>>>>       Velvet and I have been to many venues and we've always had 
a
>> good
>>>>time.  Where accommodations have had to be made, they have been
>> undertaken
>>>>with grace and good will on both sides.  All we wanted was to be
>> shown to
>>>>the seats to which we were assigned.  Instead, we were 
marginalized.
>> I
>>>>admit some responsibility for this because I lost my temper; but
>>>>sometimes,
>>>>when you have been warn down, all you can do is yell.

>>>>       On Monday, Velvet and I shall attempt to talk to the
>> management of
>>>>the Stockton Arena.  We will present our arguments in a 
reasonable
>>>>fashion.

>>>>       This is not the first time something like this has 
happened to
>> us
>>>> at
>>>>this venue.  The first time, Velvet fell amid a whole scrum of 
people
>> and
>>>>nobody helped at all.

>>>>       Progress can be hard even when the law and common sense 
are on
>> your
>>>>side.


>>>>-----------------------------------------------------------------
------
>> -------


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>>> 
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