[Cagdu] twice shafted
Ken Volonte
kenvolonte at comcast.net
Sun Aug 26 17:19:58 PDT 2007
Hi gang. I'd like to respond to one suggestion that it really helps to let
people know ahead of time that you have a guide dog. Why is it any of their
business? Either guide dogs are accepted or they are not. I've said this
before; and I will not sit idly by while Cagdu takes the same tack as the
guide dog schools. They're wrong too. Things are getting worse for us and
for our dogs. It's a reversal on that car commercial. Perception is reality.
I gotta go.
----- Original Message -----
From: <ecwogan at aol.com>
To: <cagdu at nfbcal.org>
Sent: Sunday, August 26, 2007 8:52 AM
Subject: Re: [Cagdu] twice shafted
> Ken and Family,
> I don't have a guide dog . It's not necessary for the venue to treat
> you that way at all. In my opinion they treated you like a second class
> citizen. I totally agree with everybody on this. I think we should
> educate the public on this if possible so it doesn't happen any more. I
> keep thinking about the golden rule.I don't blame you for getting upset
> at all. Issues like these are really upsetting to everybody . There
> have many times I have been when people have relocated me from one
> place to another due to different reasons. Well good luck in getting it
> resolved. We are behind you a 100% in this. Our support is allso with
> you and your family. Have a great week.
> Leaner and Family
>
>
> -----Original Message-----
> From: Juliet Cody <julietcody at cox.net>
> To: kmathe at tamu.edu; cagdu at nfbcal.org
> Sent: Sat, 25 Aug 2007 6:36 PM
> Subject: Re: [Cagdu] twice shafted
>
>
>
>
>
>
> Good point Kristin,
>
> Did you say safety????
> , We must not forget I ( apology if misspelled) she was a hero during
> the 9
> 11 tragedy. We really need to defend our position and insist on our
> assigned
> seats. One thing to remember that has helped me, is to let them know
> that
> you have a guide dog before hand.
>
> JC and M
> ----- Original Message -----
> From: "Kristin Mathe" <mathekristin at hotmail.com>
> To: <cagdu at nfbcal.org>
> Sent: Saturday, August 25, 2007 4:14 PM
> Subject: Re: [Cagdu] twice shafted
>
>
>> Hi Ken and community,
>>
>> Beatrice and I are in Texas, but this topic speaks to me. I have been
>> relocated for at best questionable reasons in event venues as well.
>> Sometimes the excuse has been: "She'll be blocking access to the
> isle" as
>> if
>> everyone's knees aren't. Other times the staff seem concerned that
> Beatrice
>> would just be better off somewhere else, or it would be easier to get
> to
>> some sets off in a corner. It's reached the point that I've politely
>> thanked the staff and proceeded to my seat that was originally
> assigned
>> when
>> their concern is a matter of convenience. It's harder with the safety
>> claims, which quite frankly I think are contrived because the dog
> wants to
>> evacuate a burning building just as much as the other theater goers.
> We
>> still have a ways to go in changing the custodial mindset of many
> people.
>> So, while I don't have any sage advice, Ken is not alone in this
>> frustration.
>>
>> KM
>>
>>
>>>From: "Juliett Cody" <julietcody at cox.net>
>>>Reply-To: cagdu at nfbcal.org
>>>To: <cagdu at nfbcal.org>
>>>Subject: Re: [Cagdu] twice shafted
>>>Date: Sat, 25 Aug 2007 16:06:59 -0700
>>>
>>>Hello Ken and family,
>>>Wow, I am very sorry the three of you had a bad experience. Loosing
> it was
>>>wrong, but I understand. There are times that it happens. Please let
> us
>>>know what happens and if anyone knows anything that can vbe of some
> help
>>>to Ken and Velvet an Gulliver, please post it.
>>>
>>>JC and M
>>> ----- Original Message -----
>>> From: Ken Volonte
>>> To: Cagdu
>>> Sent: Saturday, August 25, 2007 3:43 PM
>>> Subject: [Cagdu] twice shafted
>>>
>>>
>>> Hi all. Last night, Velvet and I went to a Josh Groban concert at
> the
>>>Stockton Arena. We had bought tickets well in advance because Velvet
>>>can't
>>>climb steps. We had seats at floor level 1 section 9.
>>>
>>> When we showed our tickets to the arena staff, we were
> repeatedly
>>>told, "You're up front on the floor". We walked through accompanied
> by an
>>>usher, but when he realized who we were: a blind man with a guide dog
> and
>>>a
>>>lady with a cane, our section magically didn't exist any more. "I
> can't
>>>tell if that's... see how this here is underlined... Kathie will take
> care
>>>of you. She's a supervisor", and off he went into the crowd.
>>>
>>> Kathie instructed us to follow her back the way we'd just
> come.
>>> She
>>>just left us standing and took off with our tickets.
>>>
>>> Finally, Velvet couldn't stand any more and I was getting more
>>>irritated by the minute. There were six chairs near to where we
> were, and
>>>we sat down. After maybe fifteen minutes, six women approached us and
>>>demanded that we move. Kathie was with them, and she insisted that we
>>>again follow her. We were seated on the far right of the arena
> sitting
>>>sideways to the stage. Velvet kept insisting that this wasn't right,
> that
>>>we had paid for floor tickets and that they had been taken from us.
>>>
>>> Finally, Josh Groban's security man came up to us and demanded
> to
>>>see our tickets. "This is where you're supposed to be. What's the
>>>problem"?
>>>
>>> Velvet explained that these were not our assigned seats, that
> our
>>>tickets had been traded out for these seats. The security man then
>>>questioned me. "You bought two seats? With the dog you didn't buy
>>>three?"
>>>
>>> A reasonable man would have just pulled out his law card, but
> to my
>>>shame, I lost it. I really lost it. His question cast me right back
> to
>>>the 70s. I think that the reason it had such an effect on me was
> that all
>>>control and hope for what should have been an orderly entrance and
>>>enjoyable evening were dashed. "If you want to enjoy the rest of the
>>>show", Mr. Security went on, "then you're going to have to speak to
> me
>>>with
>>>the respect I've shown you".
>>>
>>> "I'm sorry", I said.
>>>
>>> "What was that, I didn't hear you."
>>>
>>> "I will enjoy the show", but the experience was just wrong.
>>>
>>> Velvet and I have been to many venues and we've always had a
> good
>>>time. Where accommodations have had to be made, they have been
> undertaken
>>>with grace and good will on both sides. All we wanted was to be
> shown to
>>>the seats to which we were assigned. Instead, we were marginalized.
> I
>>>admit some responsibility for this because I lost my temper; but
>>>sometimes,
>>>when you have been warn down, all you can do is yell.
>>>
>>> On Monday, Velvet and I shall attempt to talk to the
> management of
>>>the Stockton Arena. We will present our arguments in a reasonable
>>>fashion.
>>>
>>> This is not the first time something like this has happened to
> us
>>> at
>>>this venue. The first time, Velvet fell amid a whole scrum of people
> and
>>>nobody helped at all.
>>>
>>> Progress can be hard even when the law and common sense are on
> your
>>>side.
>>>
>>>
>>>-----------------------------------------------------------------------
> -------
>>>
>>>
>>> _______________________________________________
>>> Cagdu mailing list
>>> Cagdu at nfbcal.org
>>> https://www.nfbcal.org/mailman/listinfo.cgi/cagdu
>>
>>
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