[Cagdu] twice shafted
ecwogan at aol.com
ecwogan at aol.com
Sun Aug 26 08:52:18 PDT 2007
Ken and Family,
I don't have a guide dog . It's not necessary for the venue to treat
you that way at all. In my opinion they treated you like a second class
citizen. I totally agree with everybody on this. I think we should
educate the public on this if possible so it doesn't happen any more. I
keep thinking about the golden rule.I don't blame you for getting upset
at all. Issues like these are really upsetting to everybody . There
have many times I have been when people have relocated me from one
place to another due to different reasons. Well good luck in getting it
resolved. We are behind you a 100% in this. Our support is allso with
you and your family. Have a great week.
Leaner and Family
-----Original Message-----
From: Juliet Cody <julietcody at cox.net>
To: kmathe at tamu.edu; cagdu at nfbcal.org
Sent: Sat, 25 Aug 2007 6:36 PM
Subject: Re: [Cagdu] twice shafted
Good point Kristin,
Did you say safety????
, We must not forget I ( apology if misspelled) she was a hero during
the 9
11 tragedy. We really need to defend our position and insist on our
assigned
seats. One thing to remember that has helped me, is to let them know
that
you have a guide dog before hand.
JC and M
----- Original Message -----
From: "Kristin Mathe" <mathekristin at hotmail.com>
To: <cagdu at nfbcal.org>
Sent: Saturday, August 25, 2007 4:14 PM
Subject: Re: [Cagdu] twice shafted
> Hi Ken and community,
>
> Beatrice and I are in Texas, but this topic speaks to me. I have been
> relocated for at best questionable reasons in event venues as well.
> Sometimes the excuse has been: "She'll be blocking access to the
isle" as
> if
> everyone's knees aren't. Other times the staff seem concerned that
Beatrice
> would just be better off somewhere else, or it would be easier to get
to
> some sets off in a corner. It's reached the point that I've politely
> thanked the staff and proceeded to my seat that was originally
assigned
> when
> their concern is a matter of convenience. It's harder with the safety
> claims, which quite frankly I think are contrived because the dog
wants to
> evacuate a burning building just as much as the other theater goers.
We
> still have a ways to go in changing the custodial mindset of many
people.
> So, while I don't have any sage advice, Ken is not alone in this
> frustration.
>
> KM
>
>
>>From: "Juliett Cody" <julietcody at cox.net>
>>Reply-To: cagdu at nfbcal.org
>>To: <cagdu at nfbcal.org>
>>Subject: Re: [Cagdu] twice shafted
>>Date: Sat, 25 Aug 2007 16:06:59 -0700
>>
>>Hello Ken and family,
>>Wow, I am very sorry the three of you had a bad experience. Loosing
it was
>>wrong, but I understand. There are times that it happens. Please let
us
>>know what happens and if anyone knows anything that can vbe of some
help
>>to Ken and Velvet an Gulliver, please post it.
>>
>>JC and M
>> ----- Original Message -----
>> From: Ken Volonte
>> To: Cagdu
>> Sent: Saturday, August 25, 2007 3:43 PM
>> Subject: [Cagdu] twice shafted
>>
>>
>> Hi all. Last night, Velvet and I went to a Josh Groban concert at
the
>>Stockton Arena. We had bought tickets well in advance because Velvet
>>can't
>>climb steps. We had seats at floor level 1 section 9.
>>
>> When we showed our tickets to the arena staff, we were
repeatedly
>>told, "You're up front on the floor". We walked through accompanied
by an
>>usher, but when he realized who we were: a blind man with a guide dog
and
>>a
>>lady with a cane, our section magically didn't exist any more. "I
can't
>>tell if that's... see how this here is underlined... Kathie will take
care
>>of you. She's a supervisor", and off he went into the crowd.
>>
>> Kathie instructed us to follow her back the way we'd just
come.
>> She
>>just left us standing and took off with our tickets.
>>
>> Finally, Velvet couldn't stand any more and I was getting more
>>irritated by the minute. There were six chairs near to where we
were, and
>>we sat down. After maybe fifteen minutes, six women approached us and
>>demanded that we move. Kathie was with them, and she insisted that we
>>again follow her. We were seated on the far right of the arena
sitting
>>sideways to the stage. Velvet kept insisting that this wasn't right,
that
>>we had paid for floor tickets and that they had been taken from us.
>>
>> Finally, Josh Groban's security man came up to us and demanded
to
>>see our tickets. "This is where you're supposed to be. What's the
>>problem"?
>>
>> Velvet explained that these were not our assigned seats, that
our
>>tickets had been traded out for these seats. The security man then
>>questioned me. "You bought two seats? With the dog you didn't buy
>>three?"
>>
>> A reasonable man would have just pulled out his law card, but
to my
>>shame, I lost it. I really lost it. His question cast me right back
to
>>the 70s. I think that the reason it had such an effect on me was
that all
>>control and hope for what should have been an orderly entrance and
>>enjoyable evening were dashed. "If you want to enjoy the rest of the
>>show", Mr. Security went on, "then you're going to have to speak to
me
>>with
>>the respect I've shown you".
>>
>> "I'm sorry", I said.
>>
>> "What was that, I didn't hear you."
>>
>> "I will enjoy the show", but the experience was just wrong.
>>
>> Velvet and I have been to many venues and we've always had a
good
>>time. Where accommodations have had to be made, they have been
undertaken
>>with grace and good will on both sides. All we wanted was to be
shown to
>>the seats to which we were assigned. Instead, we were marginalized.
I
>>admit some responsibility for this because I lost my temper; but
>>sometimes,
>>when you have been warn down, all you can do is yell.
>>
>> On Monday, Velvet and I shall attempt to talk to the
management of
>>the Stockton Arena. We will present our arguments in a reasonable
>>fashion.
>>
>> This is not the first time something like this has happened to
us
>> at
>>this venue. The first time, Velvet fell amid a whole scrum of people
and
>>nobody helped at all.
>>
>> Progress can be hard even when the law and common sense are on
your
>>side.
>>
>>
>>-----------------------------------------------------------------------
-------
>>
>>
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