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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link="#0563C1" vlink="#954F72"><div class=WordSection1><p class=MsoNormal><span style='font-size:12.0pt;line-height:105%'>I thought everyone would be interested in the latest from GDB. I have permission to distribute this.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt;line-height:105%'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt;line-height:105%'>Good afternoon Michael<o:p></o:p></span></p><p class=MsoNormal style='margin-bottom:0in;margin-bottom:.0001pt;line-height:13.5pt'><span style='font-size:12.0pt;color:black'>As a valued member of our client community, we’ve been thinking a lot about you. As we’ve been attending to our staff and volunteers, you have been ever present in our mind, and we hope you are healthy and navigating this situation as well as you can. </span><span style='font-size:12.0pt'>I am writing to update you on GDB’s continuing efforts to support clients, staff, volunteers and donors during the COVID-19 outbreak.<o:p></o:p></span></p><p class=MsoNormal style='margin-bottom:0in;margin-bottom:.0001pt;line-height:13.5pt'><span style='font-size:12.0pt;color:black'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt;line-height:105%'>As you are aware, several weeks ago GDB made the decision to restrict all travel in the field to that which is essential for the safety of clients and/or dogs. This response has allowed us to do our part to<b> </b><strong><span style='font-family:"Calibri",sans-serif;color:black;font-weight:normal'>mitigate risks and minimize the effects of the coronavirus within our constituent community.</span></strong></span><strong><span style='font-family:"Calibri",sans-serif;font-weight:normal'><o:p></o:p></span></strong></p><p class=MsoNormal><span style='font-size:12.0pt;line-height:105%;color:black;background:white'>Beginning 3/17/2020, we have extended our precautionary measure to include suspension of class training on our California and Oregon campuses; all campus tours continue to be cancelled. We are now minimizing the number of staff and volunteers on campus, while ensuring that our dogs continue to receive the best care possible and that our people remain healthy and safe. We are exploring and enacting creative ways to keep our operations and life-changing mission moving forward. Please be assured that telephonic support through our Support Center, Veterinary Financial Assistance program and your Field Service Manager remain available; our Admissions Department continues to process applications. </span><strong><span style='font-size:12.0pt;line-height:105%;font-family:"Calibri",sans-serif;color:black'><o:p></o:p></span></strong></p><p class=MsoNormal style='line-height:13.5pt'><span style='font-size:12.0pt;color:black'>Like you, we are closely monitoring the latest information about the virus from the World Health Organization (WHO) and the Centers for Disease Control (CDC), along with state and local organizations, and will continue to make any necessary adjustments to our operations. A GDB </span><span style='font-size:12.0pt'>Operational Command team is meeting on a daily basis to ensure an informed and measured response to the COVID-19 situation while continuing to serve the purpose of mission. </span><o:p></o:p></p><p class=MsoNormal><span style='font-size:12.0pt;line-height:105%'>Thank you for your understanding and support during this challenging time. You are a valued member of the GDB community and we will keep you informed as things continue to unfold. </span><strong><span style='font-family:"Calibri",sans-serif;color:black'><o:p></o:p></span></strong></p><p class=MsoNormal style='line-height:13.5pt'><span style='font-size:12.0pt'>Please contact the Support Center at 800-295-4050 with any questions. </span><o:p></o:p></p><p class=MsoNormal style='line-height:13.5pt'><span style='font-size:12.0pt'><o:p> </o:p></span></p><p class=MsoNormal style='line-height:13.5pt'><span style='font-size:12.0pt'>With Care,<o:p></o:p></span></p><p class=MsoNormal style='line-height:13.5pt'><span style='font-size:12.0pt'>Lauren Kenney<o:p></o:p></span></p><p class=MsoNormal style='line-height:13.5pt'><span style='font-size:12.0pt'>Director of Client Services<o:p></o:p></span></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><o:p> </o:p></p></div></body></html>