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<DIV><FONT size=2 face=Arial>How does increasing the area for each service
representative make the operation more efficient? How does firing good
caring people increase the morale of an organization? All of us have
benefitted by the work of these people, and I'm not willing to say, "Oh well
it's ok for people to be fired for no good reason. That's business.
No, that's a new CEO trying to put his particular stamp on an organization which
has served us well for 71 years. No! This will not do.
</FONT></DIV>
<BLOCKQUOTE
style="BORDER-LEFT: #000000 2px solid; PADDING-LEFT: 5px; PADDING-RIGHT: 0px; MARGIN-LEFT: 5px; MARGIN-RIGHT: 0px">
<DIV style="FONT: 10pt arial">----- Original Message ----- </DIV>
<DIV
style="FONT: 10pt arial; BACKGROUND: #e4e4e4; font-color: black"><B>From:</B>
<A title=judotina48kg@gmail.com href="mailto:judotina48kg@gmail.com">Tina
Thomas</A> </DIV>
<DIV style="FONT: 10pt arial"><B>To:</B> <A title=cagdu@nfbcal.org
href="mailto:cagdu@nfbcal.org">cagdu@nfbcal.org</A> </DIV>
<DIV style="FONT: 10pt arial"><B>Sent:</B> Tuesday, April 02, 2013 9:13
AM</DIV>
<DIV style="FONT: 10pt arial"><B>Subject:</B> Re: [Cagdu] Fw: PLEASE
READ-MESSAGE FROM PAUL LOPEZ: GDBOrganizational Annoucement</DIV>
<DIV><BR></DIV>
<DIV class=WordSection1>
<P class=MsoNormal><SPAN
style="FONT-FAMILY: 'Calibri','sans-serif'; COLOR: #1f497d; FONT-SIZE: 11pt">Hello
Ken and all- <o:p></o:p></SPAN></P>
<P class=MsoNormal><SPAN
style="FONT-FAMILY: 'Calibri','sans-serif'; COLOR: #1f497d; FONT-SIZE: 11pt">The
Seeing Eye went through the same process last summer and a lot of grads were
heartbroken, however SE is still able to serve their graduates with the same
professionalism and promptness. GDB will survive. I am sorry for the
instructors who were let go, however hopefully they will find employment soon.
<o:p></o:p></SPAN></P>
<P class=MsoNormal><SPAN
style="FONT-FAMILY: 'Calibri','sans-serif'; COLOR: #1f497d; FONT-SIZE: 11pt">Tina
and the girls <o:p></o:p></SPAN></P>
<P class=MsoNormal><SPAN
style="FONT-FAMILY: 'Calibri','sans-serif'; COLOR: #1f497d; FONT-SIZE: 11pt"><o:p> </o:p></SPAN></P>
<DIV>
<DIV
style="BORDER-BOTTOM: medium none; BORDER-LEFT: medium none; PADDING-BOTTOM: 0in; PADDING-LEFT: 0in; PADDING-RIGHT: 0in; BORDER-TOP: #b5c4df 1pt solid; BORDER-RIGHT: medium none; PADDING-TOP: 3pt">
<P class=MsoNormal><B><SPAN
style="FONT-FAMILY: 'Tahoma','sans-serif'; FONT-SIZE: 10pt">From:</SPAN></B><SPAN
style="FONT-FAMILY: 'Tahoma','sans-serif'; FONT-SIZE: 10pt">
cagdu-bounces@nfbcal.org [mailto:cagdu-bounces@nfbcal.org] <B>On Behalf Of
</B>Ken Volonte<BR><B>Sent:</B> Tuesday, April 02, 2013 8:46 AM<BR><B>To:</B>
Cagdu<BR><B>Subject:</B> [Cagdu] Fw: PLEASE READ-MESSAGE FROM PAUL LOPEZ: GDB
Organizational Annoucement<o:p></o:p></SPAN></P></DIV></DIV>
<P class=MsoNormal><o:p> </o:p></P>
<DIV>
<P class=MsoNormal><SPAN
style="FONT-FAMILY: 'Arial','sans-serif'; FONT-SIZE: 10pt">The field reps that
were fired had a long standing relationship with us and they cared about us as
people. We all know Emily Simone. She did a presentation on what
to do if our dogs are attacked. She developed the presentation she gave
to our convention a couple years ago. If we have new field
representatives from GDB, and if there are problems with those new reps,
adjustments will have to be made. None of us had the chance to say
good-bye to people who had worked with us for years: providing guidance,
advocacy with recalcitrant officials, home training, etc. They deserve
better. So do we. </SPAN><o:p></o:p></P></DIV>
<DIV>
<P class=MsoNormal><SPAN
style="FONT-FAMILY: 'Arial','sans-serif'; FONT-SIZE: 10pt">----- Original
Message ----- <o:p></o:p></SPAN></P>
<DIV>
<P style="BACKGROUND: #e4e4e4" class=MsoNormal><B><SPAN
style="FONT-FAMILY: 'Arial','sans-serif'; FONT-SIZE: 10pt">From:</SPAN></B><SPAN
style="FONT-FAMILY: 'Arial','sans-serif'; FONT-SIZE: 10pt"> <A
title=ARipple@guidedogs.com href="mailto:ARipple@guidedogs.com">Ailien
Ripple</A> <o:p></o:p></SPAN></P></DIV>
<DIV>
<P class=MsoNormal><B><SPAN
style="FONT-FAMILY: 'Arial','sans-serif'; FONT-SIZE: 10pt">To:</SPAN></B><SPAN
style="FONT-FAMILY: 'Arial','sans-serif'; FONT-SIZE: 10pt"> <A
title=kenvolonte@comcast.net
href="mailto:'kenvolonte@comcast.net'">'kenvolonte@comcast.net'</A>
<o:p></o:p></SPAN></P></DIV>
<DIV>
<P class=MsoNormal><B><SPAN
style="FONT-FAMILY: 'Arial','sans-serif'; FONT-SIZE: 10pt">Sent:</SPAN></B><SPAN
style="FONT-FAMILY: 'Arial','sans-serif'; FONT-SIZE: 10pt"> Wednesday, March
27, 2013 9:17 AM<o:p></o:p></SPAN></P></DIV>
<DIV>
<P class=MsoNormal><B><SPAN
style="FONT-FAMILY: 'Arial','sans-serif'; FONT-SIZE: 10pt">Subject:</SPAN></B><SPAN
style="FONT-FAMILY: 'Arial','sans-serif'; FONT-SIZE: 10pt"> PLEASE
READ-MESSAGE FROM PAUL LOPEZ: GDB Organizational
Annoucement<o:p></o:p></SPAN></P></DIV></DIV>
<DIV>
<P class=MsoNormal><o:p> </o:p></P></DIV>
<P class=MsoNormal><SPAN style="FONT-FAMILY: 'Arial Narrow','sans-serif'">Dear
Graduates,<o:p></o:p></SPAN></P>
<P class=MsoNormal><SPAN
style="FONT-FAMILY: 'Arial Narrow','sans-serif'"><o:p> </o:p></SPAN></P>
<P class=MsoNormal><SPAN style="FONT-FAMILY: 'Arial Narrow','sans-serif'">An
important part of our mission here at Guide Dogs for the Blind is to
continually improve the quality of our services to you, our graduates.
Recently we created a new telephone Support Center to provide direct,
real-time, and—most importantly—personalized service to all of you across the
U.S. and Canada. In an ongoing effort to meet your needs, our next step is to
reorganize our staff so that each of you has access to a dedicated field
manager as well as the Support Center. Up to now, not every graduate has had
this benefit. Through the combined resources of the Support Center and a
designated field manager, our aim is to create a comprehensive network of
support for each of you, which will allow us to respond to your
questions and needs in a more timely and consistent
manner.<o:p></o:p></SPAN></P>
<P class=MsoNormal><SPAN
style="FONT-FAMILY: 'Arial Narrow','sans-serif'"><o:p> </o:p></SPAN></P>
<P class=MsoNormal><SPAN style="FONT-FAMILY: 'Arial Narrow','sans-serif'">With
this new approach to field support, we are moving from 10 client support
regions to six. The field will now be divided in six new zones, each with its
own field manager. During this transition, unfortunately, five field manager
and three office staff positions will be eliminated. Jennifer Isaac will
become Client Services Manager responsible for Admissions and the Support
Center. Kelly Martin will now oversee all field managers.
<o:p></o:p></SPAN></P>
<P class=MsoNormal><SPAN
style="FONT-FAMILY: 'Arial Narrow','sans-serif'"><o:p> </o:p></SPAN></P>
<P class=MsoNormal><SPAN style="FONT-FAMILY: 'Arial Narrow','sans-serif'">We
at GDB are most grateful for the fine work and dedication each of these
employees has demonstrated to help our graduates over the years, and we are
committed to helping each and every one of them transition
smoothly.<o:p></o:p></SPAN></P>
<P class=MsoNormal><SPAN
style="FONT-FAMILY: 'Arial Narrow','sans-serif'"><o:p> </o:p></SPAN></P>
<P class=MsoNormal><SPAN style="FONT-FAMILY: 'Arial Narrow','sans-serif'">Most
of you will not be affected by this field staff reorganization. For those of
you, who are, please be assured that we are making every effort to ensure that
your transition to a new field manager happens quickly and comfortably. In the
interim, please know that the Support Center staff is available to address
your concerns and needs at 1-800-295-4050. While we recognize that this change
may be an adjustment, GDB is committed to deploying the best team of
professional and capable support staff and field managers to work with you and
meet your needs. <o:p></o:p></SPAN></P>
<P class=MsoNormal><SPAN
style="FONT-FAMILY: 'Arial Narrow','sans-serif'"><o:p> </o:p></SPAN></P>
<P class=MsoNormal><SPAN style="FONT-FAMILY: 'Arial Narrow','sans-serif'">Your
assigned field manager is Jim Power. Jim’s business number is 800-295-4050
extension 4055 and email is <A
href="mailto:jpower@guidedogs.com">jpower@guidedogs.com</A>.<o:p></o:p></SPAN></P>
<P class=MsoNormal><SPAN
style="FONT-FAMILY: 'Arial Narrow','sans-serif'"><o:p> </o:p></SPAN></P>
<P class=MsoNormal><SPAN
style="FONT-FAMILY: 'Arial Narrow','sans-serif'">Within the next week,
graduates affected by this transition will receive a phone call from their new
field manager. Our goal is to support your needs to the best of our ability,
so if questions arise after speaking with your new manager or you have any
concerns at all, don’t hesitate to call the Support Center directly. Thanks in
advance for your understanding and patience as we strive to serve you better.
<o:p></o:p></SPAN></P>
<P class=MsoNormal><SPAN
style="FONT-FAMILY: 'Arial Narrow','sans-serif'"><o:p> </o:p></SPAN></P>
<P class=MsoNormal><SPAN
style="FONT-FAMILY: 'Arial Narrow','sans-serif'">Sincerely,
<o:p></o:p></SPAN></P>
<P class=MsoNormal><SPAN style="FONT-FAMILY: 'Arial Narrow','sans-serif'">Paul
Lopez<o:p></o:p></SPAN></P>
<P class=MsoNormal><SPAN
style="FONT-FAMILY: 'Arial Narrow','sans-serif'">President and
CEO<o:p></o:p></SPAN></P>
<P class=MsoNormal><SPAN
style="FONT-FAMILY: 'Arial Narrow','sans-serif'">Guide Dogs for the
Blind<o:p></o:p></SPAN></P>
<DIV style="TEXT-ALIGN: center" class=MsoNormal align=center><STRONG><I><SPAN
style="FONT-FAMILY: 'Arial','sans-serif'; COLOR: black; FONT-SIZE: 10pt">
<HR align=center SIZE=2 width="100%">
</SPAN></I></STRONG></DIV>
<P style="TEXT-ALIGN: center" class=MsoNormal align=center><STRONG><I><SPAN
style="FONT-FAMILY: 'Arial','sans-serif'; COLOR: black; FONT-SIZE: 10pt">Guide
Dogs for the Blind</SPAN></I></STRONG><SPAN
style="FONT-FAMILY: 'Tahoma','sans-serif'; COLOR: blue"><o:p></o:p></SPAN></P>
<P style="TEXT-ALIGN: center" class=MsoNormal align=center><STRONG><I><SPAN
style="FONT-FAMILY: 'Arial','sans-serif'; COLOR: black; FONT-SIZE: 10pt">Creating
successful partnerships for 70 years!</SPAN></I></STRONG><I><SPAN
style="FONT-FAMILY: 'Tahoma','sans-serif'; COLOR: blue"><o:p></o:p></SPAN></I></P>
<P style="TEXT-ALIGN: center" class=MsoNormal align=center><EM><B><SPAN
style="FONT-FAMILY: 'Arial','sans-serif'; COLOR: black; FONT-SIZE: 10pt">Celebrate
the remarkable bond between humans and dogs.</SPAN></B></EM><SPAN
style="FONT-FAMILY: 'Tahoma','sans-serif'; COLOR: blue"><o:p></o:p></SPAN></P>
<P style="TEXT-ALIGN: center" class=MsoNormal align=center><EM><B><SPAN
style="FONT-FAMILY: 'Arial','sans-serif'; COLOR: black; FONT-SIZE: 10pt">Your
generosity can change someone's life!</SPAN></B></EM><SPAN
style="FONT-FAMILY: 'Tahoma','sans-serif'; COLOR: blue"><o:p></o:p></SPAN></P>
<P style="TEXT-ALIGN: center" class=MsoNormal align=center><SPAN
style="FONT-FAMILY: 'Tahoma','sans-serif'; COLOR: blue"> <o:p></o:p></SPAN></P>
<P style="TEXT-ALIGN: center" class=MsoNormal align=center><EM><B><SPAN
style="FONT-FAMILY: 'Arial','sans-serif'; COLOR: black; FONT-SIZE: 10pt">Give
online at <A
href="http://www.guidedogs.com/donate">www.guidedogs.com/donate</A>
today!</SPAN></B></EM><SPAN
style="FONT-FAMILY: 'Tahoma','sans-serif'; COLOR: blue"><o:p></o:p></SPAN></P>
<P style="TEXT-ALIGN: center" class=MsoNormal align=center><SPAN
style="FONT-FAMILY: 'Tahoma','sans-serif'; COLOR: blue"> <o:p></o:p></SPAN></P>
<DIV style="TEXT-ALIGN: center" class=MsoNormal align=center><SPAN
style="FONT-FAMILY: 'Tahoma','sans-serif'; COLOR: blue">
<HR align=center SIZE=2 width="100%">
</SPAN></DIV></DIV>
<P>
<HR>
<P></P>_______________________________________________<BR>Cagdu mailing
list<BR>Cagdu@nfbcal.org<BR>https://www.nfbcal.org/mailman/listinfo.cgi/cagdu<BR></BLOCKQUOTE></BODY></HTML>