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From: Guidedogboard@dca.ca.gov<BR>Subject: Guide dog board rolls out best practices for restaurants<BR>Date: Tue, 8 Jan 2013 21:18:19 +0000<BR>To: <BR><BR>
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<P style="BACKGROUND: white" class=ecxreleasedate4><A href="http://www.calrest.org/newsroom/articles/guide-dog-board-rolls-out-best-practices-for-restaurants/" target=_blank>http://www.calrest.org/newsroom/articles/guide-dog-board-rolls-out-best-practices-for-restaurants/</A> </P>
<P style="BACKGROUND: white" class=ecxreleasedate4>December 18, 2012</P>
<P style="BACKGROUND: white" class=ecxcomments6><SPAN style="COLOR: #666666; FONT-SIZE: 7.5pt"><A href="http://www.calrest.org/newsroom/articles/guide-dog-board-rolls-out-best-practices-for-restaurants/?#comments" target=_blank>Comments (0)</A></SPAN></P>
<H2 style="MARGIN-BOTTOM: 7.5pt; BACKGROUND: white"><SPAN style="FONT-FAMILY: PrentonRPProBlack; COLOR: #f37521; FONT-SIZE: 27pt; FONT-WEIGHT: normal">Guide dog board rolls out best practices for restaurants</SPAN></H2>
<P style="BACKGROUND: white"><SPAN style="COLOR: #666666">The <A href="http://www.guidedogboard.ca.gov/resources/restaurant_tips.shtml" target=_blank>California State Board of Guide Dogs for the Blind</A> and the California Restaurant Association (CRA) have partnered to produce a tip sheet on best practices for restaurants to accommodate patrons with service animals.</SPAN></P>
<P style="BACKGROUND: white"><SPAN style="COLOR: #666666">The intention behind the project was to provide clear, concise direction to restaurant operators, so they can better understand how to serve customers who are accompanied by guide dogs, said Antonette Sorrick, executive officer of the State Board of Guide Dogs for the Blind.</SPAN></P>
<P style="BACKGROUND: white"><SPAN style="COLOR: #666666">Basic etiquette dictates that a host or hostess should only ask two questions of a service animal user: Is the animal requested because of a disability? What work or task has the animal been trained to perform?</SPAN></P>
<P style="BACKGROUND: white"><SPAN style="COLOR: #666666">Tips for servers include:</SPAN></P>
<P style="LINE-HEIGHT: 18pt; TEXT-INDENT: -0.25in; MARGIN-BOTTOM: 6pt; BACKGROUND: white; MARGIN-LEFT: 48pt; MARGIN-RIGHT: 0in" class=ecxMsoNormal><SPAN style="FONT-FAMILY: Symbol; COLOR: #666666; FONT-SIZE: 10pt"><SPAN>·<SPAN style="FONT: 7pt 'Times New Roman'"> </SPAN></SPAN></SPAN><SPAN style="FONT-FAMILY: 'Georgia','serif'; COLOR: #666666; FONT-SIZE: 10.5pt">When taking an order, always address the person, never an accompanying sighted person.</SPAN></P>
<P style="LINE-HEIGHT: 18pt; TEXT-INDENT: -0.25in; MARGIN-BOTTOM: 6pt; BACKGROUND: white; MARGIN-LEFT: 48pt; MARGIN-RIGHT: 0in" class=ecxMsoNormal><SPAN style="FONT-FAMILY: Symbol; COLOR: #666666; FONT-SIZE: 10pt"><SPAN>·<SPAN style="FONT: 7pt 'Times New Roman'"> </SPAN></SPAN></SPAN><SPAN style="FONT-FAMILY: 'Georgia','serif'; COLOR: #666666; FONT-SIZE: 10.5pt">When delivering food, describe where items are being placed.</SPAN></P>
<P style="LINE-HEIGHT: 18pt; TEXT-INDENT: -0.25in; MARGIN-BOTTOM: 6pt; BACKGROUND: white; MARGIN-LEFT: 48pt; MARGIN-RIGHT: 0in" class=ecxMsoNormal><SPAN style="FONT-FAMILY: Symbol; COLOR: #666666; FONT-SIZE: 10pt"><SPAN>·<SPAN style="FONT: 7pt 'Times New Roman'"> </SPAN></SPAN></SPAN><SPAN style="FONT-FAMILY: 'Georgia','serif'; COLOR: #666666; FONT-SIZE: 10.5pt">Upon providing the bill of sale, read the content of the check.</SPAN></P>
<P style="BACKGROUND: white"><SPAN style="COLOR: #666666"><A href="http://www.calrest.org/linkservid/83D80847-98B9-4472-9DAF690224F52C45/showMeta/0/" target=_blank>Download the best practices tip sheet now.</A></SPAN></P>
<P style="BACKGROUND: white"><SPAN style="COLOR: #666666"><A href="http://www.guidedogboard.ca.gov/resources/restaurant_tips.shtml" target=_blank>Learn more service animal best practice tips for restaurants.</A></SPAN></P>
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