[Cagdu] FW: [seeing-eye] Uber refuses to take blind passenger in DC

[Tina Thomas]

Subject: [seeing-eye] Uber refuses to take blind passenger in DC

 

Uber refuses to take blind passenger in DC 

WUSA9.com

http://www.wusa9.com/mb/news/local/uber-refuses-to-take-blind-passenger-in-dc/351565100

 

WASHINGTON (WUSA9) - An Uber driver in D.C. refused to transport a blind passenger because she travels with a guide dog. The incident was caught on camera. 

 

The Uber driver called Kristin Fleschner offensive names. All because he didn’t want to transport the blind lawyer’s guide dog, 

named Zoe.

 

In just the last three weeks, Kristin and Zoe have been denied Uber rides in the D.C. area 10 times.

 

"Obviously you have a remarkable feeling of hurt that goes deep into your gut and streams up to your heart," said Kristin. 

 

A denied Uber ride is just one of many barriers Kristin and Zoe must overcome every day.

 

WUSA9's No Barriers team followed them as they made their way along busy D.C. streets. 

 

"None of the Metro Access cards that you’re required to have as a disabled person work with the entry and exit points," said Kristin. 

 

So Kristin and Zoe have to stand and wait outside the kiosk for someone to give them access to the train.

 

"I waited an hour and a half once to get through and ended up going back through and taking a bus to my destination because I couldn’t get through," said Kristin. 

 

WUSA9's No Barriers team was stunned by what happened next, on a short escalator just steps from the platform.

 

A  young woman tried to shove her way past Zoe, nudging the guide dog with her foot.

 

The woman then cut in front of Kristin and Zoe, racing to board the train.

 

"People have the wrong perception of what a blind person is," said Kristin. "They don’t think we should be out in the world working or look like sighted people." 

 

WUSA9's No Barriers team waited on the platform for the next train, but there were no audible announcements.  Once they got on board, all four handicapped seats were taken. No one offered to give theirs to Kristin, who was able to sit down after the first stop.

 

"These are the barriers we are trying to overcome and we must overcome" said Kristin. 

 

Uber has suspended that driver’s privileges as it investigates Kristin’s complaint against him.  The company does acknowledge that refusing to transport a service dog is both a clear violation of the law and of Uber policy. As for the driver’s claim that he’s allergic to dogs, it still does not exempt him from accepting a service dog.

en

-- 
The Seeing Eye
Independence with Dignity since 1929

 
If you need to contact one of the list owners for 
> questions or assistance, please use the following email address: seeing-eye+owner at googlegroups.com <mailto:seeing-eye+owner at googlegroups.com> .
--- 
You received this message because you are subscribed to the Google Groups "Seeing Eye Discussions" group.
To unsubscribe from this group and stop receiving emails from it, send an email to seeing-eye+unsubscribe at googlegroups.com <mailto:seeing-eye+unsubscribe at googlegroups.com> .
To post to this group, send email to seeing-eye at googlegroups.com <mailto:seeing-eye at googlegroups.com> .
To view this discussion on the web visit https://groups.google.com/d/msgid/seeing-eye/022d01d23f6a%24c6609f70%245321de50%24%40ky2d.com <https://groups.google.com/d/msgid/seeing-eye/022d01d23f6a%24c6609f70%245321de50%24%40ky2d.com?utm_medium=email&utm_source=footer> .
For more options, visit https://groups.google.com/d/optout.

-------------- next part --------------
An HTML attachment was scrubbed...
URL: http://nfbcal.org/pipermail/cagdu/attachments/20161208/b0fde2a9/attachment.html