[Cagdu] FW: Important Pet Food Recall Information
Tina Thomas
tinadt at sbcglobal.net
Fri Mar 23 20:24:36 PDT 2007
From: PetSmart [mailto:petperks at petsmart-mail.com]
Sent: Friday, March 23, 2007 5:08 PM
To: tinadt at sbcglobal.net
Subject: Important Pet Food Recall Information
If you are having trouble reading this PetSmartR email, please click
<http://l.petsmart-mail.com/l/r/04kYm1lM0VsKq02894?m=AMv2arBpcALD97mZSnIIGyM
&e=tinadt at sbcglobal.net> here.
Dear Valued PetSmart customer:
As you have probably heard, Menu Foods, a national manufacturer of pet
foods, issued a voluntary recall of canned and pouched wet dog and cat food
manufactured in two of its facilities between December 2006 and March 2007.
Again, this is a recall of a specific type of wet pet food made by Menu
Foods. Other wet pet foods and all dry pet food and treats are not impacted
by this recall.
Menu Foods initiated the recall after receiving reports that some of its
foods may be the cause of reported illnesses and kidney failure in dogs and
cats. Menu Foods distributes these products to supermarkets, mass
merchandisers and pet specialty stores, including PetSmartR, under a variety
of brand names.
Click here <http://l.petsmart-mail.com/l/r/04zYm1lM0LfKq02HkX> to see a
complete list of PetSmart products that are part of the recall, as well as
their respective UPCs (also referred to as the bar code). The bar code can
be found on the product label; the UPC is under the series of bars. As a
reminder, the items listed are the only items that PetSmart carries that
have been affected by the recall.
In the meantime, we have pulled all recalled products from our store shelves
and have a process in place to help ensure they're not restocked or
distributed in any way.
If you have purchased any of the recalled items, you should discontinue use
immediately. We recommend you contact your vet if you have any concerns that
your pet may have been affected. Symptoms may include:
1. Vomiting (this is usually the first sign)
2. Refusal to eat
3. Fatigue
4. Abnormal increase in water consumption
5. Abnormal increase in urination
If you're interested in finding out more about what kinds of tests vets
recommend to make a diagnosis, click here
<http://l.petsmart-mail.com/l/r/04dYm1lM07fKq0ZHkX> .
Additionally, if you are looking for a recommendation for your unique pet
food needs, please visit our Smart Nutrition
<http://l.petsmart-mail.com/l/r/04PYm1lM0XfKq04zR3> Selector on our website.
Or, if you need additional assistance while in the store, feel free to ask
an associate. If you know of any other pet parents that are in search of
more information, please share this with them.
If you have food that is a part of the recall, you can bring it back to
PetSmart for a complete refund. Or, we'll exchange your items with any dry
food or alternative canned or foiled pouched wet foods that we have in
stock.
Please remember, this recall affects only specific wet pet food items. All
dry pet food and treats are not impacted by this recall.
We also encourage customers with concerns or questions to contact any of the
companies listed below:
Authority - 1-866-738-7375
Award - 1-866-738-7375
Eukanuba - 1-800-882-1591 (www.eukanuba.com
<http://l.petsmart-mail.com/l/r/04xYm1lM0mfKq0bHkX> )
Grreat Choice - 1-866-738-7375
Hills/Science Diet - 1-800-445-5777 (www.hillspet.com
<http://l.petsmart-mail.com/l/r/041Ym1lM0sfKq04HkX> )
Iams - 1-800-882-1591 (www.iams.com
<http://l.petsmart-mail.com/l/r/04kYm1lM08fKq0QHkX> )
Menu Foods - 1-866-463-6738 (www.menufoods.com
<http://l.petsmart-mail.com/l/r/04RYm1lM0zfKq0RHkX> )
Mighty Dog - 1-800-778-7462 (www.purina.com
<http://l.petsmart-mail.com/l/r/04jYm1lM0DfKq0pHkX> )
Mixables - 1-303-768-8400 (www.varietypetfoods.com
<http://l.petsmart-mail.com/l/r/04VYm1lM0NfKq05HkX> )
Nutro - 1-800-833-5330 (www.nutroproducts.com
<http://l.petsmart-mail.com/l/r/04BYm1lM0tfKq0SHkX> )
Sophisticat - 1-866-738-7375
At PetSmart, we're very concerned pet parents too, and we will do everything
in our power to help. Please visit PetSmart.com
<http://l.petsmart-mail.com/l/r/04BYm1lM09fKq0yHkX> for the most up-to-date
information. If you have any additional questions about the Menu Foods
recall, please call our Customer Service line at 1-866-738-7375.
Sincerely,
Philip L. Francis
Chairman & CEO, PetSmart, Inc.
Please do not reply to this email as we are not able to respond to messages
sent to this address. You can find answers to your questions or contact
<http://l.petsmart-mail.com/l/r/04xYm1lM0JfKq0PHkX> us through our Customer
<http://l.petsmart-mail.com/l/r/04MYm1lM06fKq0WHkX> Service pages.
Let's stay in touch! To make sure you continue receiving PetPerks emails
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PetSmart Customer Service, 1989 Transit Way, Brockport, NY 14420.
C 2007 PetSmart Store Support Group, Inc./PetSmart, Inc. All rights
reserved. PETSMART & Bouncing Ball Designs, PETSMART.COM, PETSMART
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