[Cagdu] travel information

robert stigile rstigile at sbcglobal.net
Mon Jun 11 15:44:19 PDT 2007


Hello All,
Last night, I mentioned that I have a file that has information 
for people when traveling through airports.  If you experience 
problems at any airport with your guide dog you can use the 
information I have given below.  This is for any problems, such 
as screeners, and anything else that you may come across while 
traveling through an airport.

Happy flying:
Dear Disability Rights Advocates:
As you may know, in August 2002, my office, the Office
of the Assistant
General Counsel for Aviation Enforcement and
Proceedings (Enforcement Office),
established a toll free number that consumers who
experience disability related
air travel problems may use to obtain information and
assistance.  ,
which is staffed from 7 am to 11 pm local time in
Washington, D.C., seven days a
week, provides general information to consumers about
the rights of air
travelers with disabilities and assists air travelers
in resolving time-sensitive
disability-related issues that need to be addressed in
real time.
Unfortunately, many members of the public are still
not aware of the existence of the
hotline and as a result the hotline is not being
sufficiently used.
At this time, the Enforcement Office asks that you
advise members of your
respective organizations about the existence of an
aviation consumer disability
toll-free hotline and encourage them to call the
hotline if they should
experience disability-related air service problems.
  **ininThe toll-free number for the
hotline is 1-800-778-4838 (voice) or 1-800-455-9880
(TTY).  The Enforcement
Office is committed to improving the quality of air
transportation for people
with disabilities and believes that with your help
the toll-free hotline can
be a major step towards accomplishing this goal.
Sincerely,
Samuel Podberesky
Assistant General Counsel for
 Aviation Enforcement and Proceedings
Robert Stigile



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